FAQ (01) what size are your buttons? (02) can you make a button especially for me? (03) what if your buttons suck? (04) who do you think you are, the button master?? (05) what's with you and ok go? (06) what types of payments do you accept? (07) do you charge sales tax? (08) how quickly will my order ship? (09) how do you mail your shipments? (10) how much are your buttons? (11) what does your "one-time" charge for your custom service mean? (12) what is lupus? is there a question i didn't answer? then, ask me! (1) what size are your buttons? currently, all the buttons i make are 1 1/4" in diameter. (up) (2) can you make a button especially for me? yes!! just tell me what you have in mind, or send me the image, and i'll design and make one for you. there's no minimum order, so you could "special order" a single pin. if you would like to do this, just send an email to me at molebaby.buttons@gmail.com and let me know what you want. note: there is a one-time additional $5 charge for this service. (up) for further information, please see the "custom: how & why" page (3) what if your buttons suck? well, i hope you don't feel that way, but i really do try to make good, quality buttons. if they should displease you in any way, i'd be more than happy to work something out with you. (up) (4) who do you think you are, the button master?? only sometimes. but otherwise, i consider myself to be a recent college graduate working in non-profit who is trying to do a little something for herself (and all of mankind) by selling and spreading the love of DIY buttons. (up) (5) what's with you and ok go? !!!!!!!! if you don't know, then cop their first and second albums, and hit up their site (www.okgo.net) because they are, quite frankly, the best f'ing band in the whole entire universe! (up) (6) what types of payments do you accept? if you use my shopping cart, then i accept major credit cards and paypal. if you do not want to use the shopping cart, you need to email me at molebaby.buttons@gmail.com so that i can send you an invoice. payments made with a personal check or money order must be received and cleared before your order will be shipped. (up) (7) do you charge sales tax? virginia residents will be charged 5% sales tax on their order. sales tax will not apply on S&H charges (up) (8) how quickly will my order ship? button orders will generally ship within 1 - 2 business days. bracelet orders will typically ship no later than 10 business days due to production time. custom and bulk orders will, obviously, depend on the number ordered and the amount of work invested in button design. (up) (9) how do you mail your shipments? if your order weighs less than 1 pound, i mail it via USPS first class mail. if it weighs more than that, i ship via USPS priority. quicker shipping methods can be used if necessary, but please let me know. (up) (10) how much are your buttons? most buttons on my site are only $1. if a button happens to be rare or of limit quantity, it may be more expensive and will be priced as marked. others are made of more pricier materials and are also more than $1. everything else on my site - accessories, etc. - are priced as marked. (up) (11) what does your "one-time" charge for your custom service mean? the first time you special order a design with me, there will be a $5 charge for the labor that goes into designing it for you. if you should come back and want more of the same design, however, that $5 fee will not be charged to you again because i will already have the design on file. (up) (12) what is lupus? Systemic lupus erythematosus, lupus for short, is a chronic auto-immune disease that causes the body's immune system to attack healthy tissues in the body. It is most common in women; and people of African, American Indian and Asian origin are thought to develop the disease more frequently than those of Caucasian origin. Its cause is unknown, and proper diagnosis is often difficult because it affects everyone differently. Lupus can affect all vital organs from the lungs to the kidneys, the joints, blood vessels and skin. Purple is the color for lupus awareness, and its symbol is the butterfly (because many of those affected have a butterfly-shaped rash on their face). Please visit the Alliance for Lupus Research (ALR) at www.lupusresearch.org and/or the Lupus Foundation of America at www.lupus.org for more information on lupus and how to donate to this cause. A cure can be found, we just need some help.(up)